Privacy Policy

As a UK based website Blue Salamander endeavours to ensure that all personal information provided is handled in accordance to the 1998 UK Data Protection Act, and uses technology that protects your information (including credit card details) from unauthorised use or access.

We will not sell, distribute or disclose any information we hold on you to any third parties unless you have provided your consent or are required or permitted to do so by the law.

As a user of our site you will always have control of the data we collect about you. However, there are certain areas of the site which require you to provide certain information for you to be able to use or access them. Examples of this include: name, address and telephone number.

Protx

Blue Salamander use a company called Protx as our Payment Service Provider. As a Payment Service Provider, thousands of businesses outsource their transaction security to Protx. It is their top priority to ensure that transaction data is kept secure at all times.

  • Transaction Security

All transaction information passed between our site and the Protx VSP Systems is encrypted using 128-bit SSL certificates. No cardholder information is ever passed unencrypted and any messages sent to our servers from Protx are signed using MD5 hashing to prevent tampering. You can be completely secure in the knowledge that nothing passed to the Protx servers can be examined, used or modified by any third parties attempting to gain access to sensitive information.

  • Encryption and Data Storage

Once on the Protx systems, all sensitive data is secured using the same internationally recognised 256-bit encryption standards used by, among others, the US government. The encyption keys are held on state-of-the-art, tamper proof systems in the same family as those used to secure VeriSign's Global Root certificate, making them all but impossible to extract. The data held by Protx is extremely secure and Protx are regularly audited by the banks and banking authorities to ensure it remains so.

  • Links to banks

Protx have multiple private links into the banking network that are completely separate from the internet and which do not cross any publicly accessible networks. Any cardholder information sent to the banks and any authorisation message coming back is secure and cannot be tampered with.

  • Employee access

No individuals within Protx are able to decrypt transaction information or cardholder data. Their systems only allow access to their most senior staff and only in extenuating circumstances (such as investigations of Card Fraud by the Police). Your transaction information and customer card information is secure even from their own employees because their systems never display the full card numbers, even on administration screens.