Returns Policy

If you are in any way unhappy with your purchases you may send them back to us for an exchange or full refund. Please return your purchase to us (in the original condition that you received them with all packaging and tags intact) within 14 days of receipt.

Please return the item(s) to us with a note advising whether you require an exchange or refund and your order confirmation number and preferred contact details.

Please return to the following address:
Blue Salamander Ltd (Returns Dept)
20 Stratford Office Village
Walker Avenue
Wolverton Mill East
Milton Keynes
MK12 5TW

We recommend that you send returns by recorded post. Please remember to keep your proof of posting certificate as items are returned at your own expense and we cannot be held responsible for goods lost in transit to us. We will confirm to you via your preferred contact details that your return has been processed and you will receive your refund or exchange (if in stock) within 10 working days. Please note that refunds for the goods (not the postage) can only be credited back via the original card or payment method. Please also note that refunds bought as gifts can only be given to the original payer, and that if you decide to swap an item we can't stop the payer knowing. Your statutory rights are not affected by these statements.